Complete Story
10/11/2021
001. Pre-Call Planning Tactical Offense Clinic
Instructor: Don Buttrey
Level of Complexity: Foundational
8:30 AM - 11:45 AM
This clinic will teach sales professionals how to prepare and execute highly effective, consultative customer interactions. Salespeople can improve call success by this powerful pre-call planning process. Each attendee will receive a pre-call planning tool and prepare for an actual upcoming call during the clinic for immediate application! The will to win is not nearly as important as the will to prepare to win! The days of ‘winging it’ are over. Customers want professional salespeople who are focused and prepared. Sales interactions in a shop, across the desk, face-to-face, and on the phone are where sales are won or lost every day. Standardize your pre-call planning and customer interaction process with this ‘hands-on’ clinic!
Bookstore
Who Comes Next? Leadership Succession Planning Made Easy
Mary C. Kelly
Leaders leave. It's inevitable. It might even happen today. Are you prepared? Every organization needs a plan for leadership succession, but few leaders know how to start the process. WHO COMES NEXT? solves that problem and easily guides you through the steps of creating and implementing a viable succession plan.
This essential guidebook simplifies the process and gives you the tools you need to build and activate your leadership succession. You’ll find a comprehensive action plan, a library of all the tools needed to develop and sustain your plan, and a resource guide. You’ll learn how to:
- Communicate with customers about the change
- Identify talent gaps in your succession plan
- Decide which succession planning model to adapt
- Find the next generation of leadership within your organization
- Handle the unique emotional complexities of succession in a family-owned business
Whether you are part of a small, family business, a Fortune 500 company, or a non-profit, you need to start now by answering the question: WHO COMES NEXT?
