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10/12/2021

037. Personnel Productivity Improvement: How to Practice No Surprise Management

Presenter: Kathy Newton, Ph.D.

Level of Complexity: Intermediate
1:00 PM - 4:30 PM

In the follow up to Personnel Productivity Improvement: Strategic Recruitment & Onboarding, you will continue with the systems approach to maintaining a productive work environment for your employees. Learn why no-surprise management is important for your effectiveness as a manager. This course will help you manage ongoing change and conflict, as well as provide you the best training tools for advancing your workforce. Lastly, we will discover why you can never tolerate poor management.

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Working at Cross-Purposes: How Distributors and Manufacturers Can Manage Conflict Successfully

Mike Marks

UID Book Store CoversIt takes a long time to develop good distributor-supplier relationships; unfortunately, it only takes a short time to destroy them. Best seller Working at Cross-Purposes, written by Mike Marks, Tim Horan, and Mike Emerson, takes a look at what really drives these relationships, how often they go bad, and why. 

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