Complete Story
12/03/2023
007. What Does It Mean to ‘Reinvent’ Your DC/Warehouse Order Fulfilment Operations? It’s not a ‘Nice-to-Have’… It’s a Non Negotiable ‘Must Have’
Instructor: Howard Coleman
Level of Complexity: Advanced
1:30 PM - 4:00 PM
Things don’t seem ever to get back to normal anymore. In fact, it’s been over 16 years since the 2008 financial crisis and the subsequent meltdown. Things have never really returned to ‘normal’. Along came COVID-19, digital transformation and other technology applications knocking at your door. Changes in customer expectations, inflation, “AI”, wars, elections, etc., have all made sure of that.
There is a pattern here; just as we manage one disruption, another crisis comes knocking. Business has never been so volatile. Change is always in the air. That’s true for any of the functions within your company’s value-stream…and especially for warehouse distribution operations and product procurement and replenishment.
“When it’s time to change, you’ve got to rearrange”, because it isn’t about surviving until things stabilize; it’s about learning to thrive when things get chaotic, It requires elements of perspective, the constant hunger to pioneer, and a dogged persistence.
Learning Objectives:
- The basic principles of ‘reinvention’ and the required ‘mind-set’ towards short cycles of reinvention (every 2-3 years! – yes, every 2-3 years!).
- Some tools to “take-away” to evaluate your company’s and your own attitudes toward reinventing your way through constant change.
- The key approaches to increasing ‘Speed-of-Flow’ through your warehouse distribution facilities
- Eliminating the 10+ “wastes”
- Enhancing warehouse distribution’s contribution to profit – it’s not just a cost center anymore
- Understanding the difference between “Push vs. Pull” inventory replenishment.
- Strategies for future warehouse operations ‘cost avoidance’. Yes, distribution is on the cusp of metamorphosis
Bookstore
Selling Through Tough Times
Paul Reilly
As a sales professional, you know that it’s harder to sell in tough times―whether it’s a recession, industry-wide challenge, or global pandemic. You may also have noticed that some salespeople and managers not only survive but thrive through tough times. How do they do it? What do they do to thrive through adversity?
Paul Reilly explains it all in Selling Through Tough Times: Customers buy differently in tough times, so salespeople need to sell differently in tough times. In this eye-opening and indispensable guide, he shows how to develop the right mindset and adapt your skills to prevail in even the most challenging selling climate. His plan includes both immediate, hands-on action plans (including six Daily Mental Flex activities) as well as longer-range strategies to ensure you (and your team) never get caught on the back foot again.
While the principles of selling are constant, Reilly demonstrates how changing your tactics in tough times will not only help you through current difficulties but help you emerge stronger. You’ll discover how to redefine value in customer terms, reposition products and services, and how employ different persuasion tactics. You’ll also learn how to select and pursue the right opportunities, win more deals, and―crucially―protect profit by embracing the “tough timers” mental attitude.
Tough times are inevitable and often unpredictable. But in Selling Through Tough Times, you’ll find the tools and mindset you need to power through them―and come out on top.
Visit www.ToughTimer.com and complete the 30-Day Tough-Timer Challenge.



