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10/11/2019

011 Balancing Product Availability and Your Inventory Investment

Presenter: Jon Schreibfeder

Date: Sunday, March 8, 2020

Time: 1:00-4:30 pm

Level of Complexity:
Intermediate

Course Description:  Product availability is critical to the success of your organization.  Customers are more demanding than ever before.  They want everything “yesterday”.   But distributors don’t have unlimited funds (or space) to invest in large supplies of every product their customers might request.  How do you meet or exceed customers’ expectations while still earning a good profit?

Learning Objectives:

  • Develop an “approved stock list” for each location
  • Determine their “target” fill rate or customer service level
  • Identify products that require a higher or lower fill rate or customer service level
  • Increase product availability at the lowest possible cost
  • Accurately measuring customer satisfaction of product availability

Jon Schreibfeder

aeaJon is president of Effective Inventory Management, Inc., a firm dedicated to helping manufacturers, distributors, and large retailers throughout the world get the most out of their investment in stock inventory. For over 20 years, Jon has helped over three thousand firms improve their productivity and profitability through better inventory management.

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In Search of the Perfect Customer

Brent Grover

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As wholesaler-distributors operate in today’s economy, they must protect their most profitable, high-growth potential customers and avoid squandering their precious resources. If your sales compensation plan and other policies encourage your staff to misspend their time and your resources on the wrong customers, now is the time to act. If your company is overlooking opportunities to make money and stop profit leakage, this is the book for you!

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