Complete Story
10/31/2022
044. Master Your World: Today’s Game Plan for Maximum Profits, Peak Productivity, and Top Communication
Instructor: Mary Kelly, Ph.D., Commander, USN, CSP, CPAE
Level of Complexity: Intermediate
8:00 AM - 9:30 AM
We hear the word leadership a lot around the office. But, do we understand what it means to be a leader – regardless of our job title or our place on the ladder? Leadership isn’t just a plan for supervisors and CEOs. Leadership is a set of principles that affects every employee, every team member, and every consumer. Leadership is what differentiates the ordinary from the amazing.
In this workshop Mary will share some surprising insight into these questions as she guides you through a session that is a true investment in yourself and your career: Understand how leadership creates a productive and constructive team; Learn how loyalty and relationships affect your bottom line; Realize what most employees say they are not getting from their supervisors and leaders that causes them to leave; and Create a culture of dynamic communication.
Bookstore
Emotional Intelligence for Sales Success
Colleen Stanley
In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more.
Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships. From business development to closing the deal, emotional intelligence will drive your performance - and your success.
