Complete Story
10/14/2024
040. Liar, Liar Pants on Fire: Decoding Body Language in Negotiations (morning)
Instructor: Traci L. Brown
Level of Complexity: Foundational/Intermediate
9:00 AM - 10:00 AM
When the economy gets uncertain, fraud and deception goes up. It might not be intentional, but people are more apt to stretch the truth or omit important information in negotiations when money is tight. How can you tell when something is not quite right in supplier discussions? Or when interviewing potential candidates? Or in that big sales meeting? Body language expert and Human Behavior Analyst Traci Brown will share tactics used by the FBI to uncover hidden truths and tactfully steer conversations in a more honest and productive direction so you make decisions using info that’s been hidden in plain sight. You’ll save time, money, energy and get to yes more quickly. Make sure to see my demo videos: https://youtu.be/Ea5DHEIQMj8 https://youtu.be/q9XYejSsJ4Y
In this fast paced session, you'll discover:
- Subtle body language that suggests deceit.
- Words or phrases that should be red flags in texts or emails.
- How to draw out the truth with kindness and professionalism.
Bookstore
Emotional Intelligence for Sales Success
Colleen Stanley
In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more.
Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships. From business development to closing the deal, emotional intelligence will drive your performance - and your success.
