Complete Story
09/27/2025
021. Gear Up for Greatness: Rebuilding Culture One Leader at a Time
Instructor: Lisa Ryan, CSP
1:30 pm - 4:00 pm
You can’t outsource culture, and you can’t fix what you haven’t named. In this energizing, story-driven session, Lisa Ryan introduces the Six Gears of Grategy®, a practical, people-first framework designed to help distribution leaders build a culture their employees won’t want to leave. This session isn’t about theory. It’s a clear system that breaks culture down into six actionable areas: Attitude, Appreciation, Access, Acts of Service, Applause, and Accountability. Through real-world stories, hands-on exercises, and facilitated discussion, participants will identify what gear they need to shift; and what’s grinding employee morale to a halt. Whether you’re a new manager or seasoned leader, this workshop will help you recalibrate how you lead, how your team feels, and how your culture performs.
Bookstore
The Credit Overlord's Guide to Credit & Collections
Thea Dudley
Being responsible for the credit and collections function in the construction industry is never any little kid's dream. But somebody's got to do it.
In The Credit Overlord's Guide to Credit & Collections, Thea Dudley presents an honest, open, and often hilarious account of her journey through opening contractors with credit lines, collecting, or chasing the payments, managing sales reps, teams and bosses.
Dudley shares her insights into succeeding in keeping your business cash flow moving while still salvaging the customer. She offers practical advice for protecting and collecting your money — written in plain, straightforward language that helps connects the dots. This is a must-read guide for anyone in the construction and building material industry.
