Complete Story
09/27/2025
021. Gear Up for Greatness: Rebuilding Culture One Leader at a Time
Instructor: Lisa Ryan, CSP
1:30 pm - 4:00 pm
You can’t outsource culture, and you can’t fix what you haven’t named. In this energizing, story-driven session, Lisa Ryan introduces the Six Gears of Grategy®, a practical, people-first framework designed to help distribution leaders build a culture their employees won’t want to leave. This session isn’t about theory. It’s a clear system that breaks culture down into six actionable areas: Attitude, Appreciation, Access, Acts of Service, Applause, and Accountability. Through real-world stories, hands-on exercises, and facilitated discussion, participants will identify what gear they need to shift; and what’s grinding employee morale to a halt. Whether you’re a new manager or seasoned leader, this workshop will help you recalibrate how you lead, how your team feels, and how your culture performs.
Bookstore
The Credit Overlord: A Decade of Credit Advice Unleashed, Volume 1
Thea Dudley
Embark on an insightful journey through the complex world of credit and collections with Credit Advice Unleashed Volume I, the first installment in an indispensable series. This collection brings together a decade’s worth of Thea Dudley’s highly regarded advice columns, showcasing her unmatched expertise and unfiltered insights. With over 35 years of experience in the building materials and construction industry, Thea Dudley has earned her title as the ‘Credit Overlord,’ offering sharp-witted guidance, practical solutions, and an unapologetically candid approach that professionals in the field have come to rely on.
In Credit Advice Unleashed Volume I, readers will find real-world answers to the most pressing credit and collections questions, addressing the challenges and nuances faced by businesses in maintaining financial health and cash flow. Thea’s columns, infused with humor and hard-earned wisdom, provide both seasoned credit professionals and newcomers with the tools they need to navigate this critical aspect of business with confidence.
Whether you’re tackling overdue accounts, negotiating with clients, or streamlining internal processes, this book is your guide to mastering the intricacies of credit management. Experience Thea Dudley’s unparalleled voice and let her years of experience elevate your credit and collections game.
