Complete Story
10/31/2022
050. The People Productivity Equation: How to Practice No Surprise Management
Instructor: Kathryn Newton, Ph.D.
Level of Complexity: Foundational
9:45 AM - 11:15 AM
In this workshop, Kathy will share a systems approach to maintaining a productive work environment for your employees and learn how to beat the “great resignation.” In 2022, only 24% of Americans believe their managers had their best interests at heart. Learn why no-surprise Management (Incl HR) (Incl HR) is important to change that viewpoint with key leadership skills. This course will help you manage ongoing change and conflict, as well as provide you with the best training tools for advancing your workforce. Lastly, you will discover the number 1 reason employees quit their managers and how the biggest decision you make can prevent that.
Bookstore
Emotional Intelligence for Sales Success
Colleen Stanley
In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more.
Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships. From business development to closing the deal, emotional intelligence will drive your performance - and your success.
