Complete Story
10/31/2022
Ken Novak
Ken is 1/2 digital strategist, and 1/2 ops accelerator with 20+ years of helping organizations grow revenue and avoid costs with digital. He founded HATCH to help organizations digitally transform cost-efficiently by correlating digital investment to financial KPIs. His philosophy is that when you humanize the digital experiences of employees, customers, and candidates, financial growth is a natural byproduct. Thus, he created 4 distinct subsidiaries under the HATCH quantified banner: HATCH quantified CX, HATCH quantified HR, HATCH quantified IT and HATCH quantified AI. Why? Because these are the 4 operational disciplines needed to transform. Digital transformation is not about technology. It is about people.
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Emotional Intelligence for Sales Success
Colleen Stanley
In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more.
Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships. From business development to closing the deal, emotional intelligence will drive your performance - and your success.
