Complete Story
11/13/2026
006. Lead Before the Title Catches Up With You
Instructor: Lisa Ryan, CSP
10:15 AM - 12:15 PM
Distribution promotes from the floor constantly. Someone gets handed a supervisor title with zero warning and zero training, and either sinks or leaves within a year. This session gives distribution leaders a plan for the first 90 days of a promotion nobody prepared them for, and a way to spot who's ready before the org chart forces the question. Leaders leave with a simple 6-month development plan they can start building for their next internal promotion before it happens, not after.
Bookstore
Emotional Intelligence for Sales Success
Colleen Stanley
In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more.
Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships. From business development to closing the deal, emotional intelligence will drive your performance - and your success.
